ICMediaDirect Receives New York Excellence Award

ICMediaDirect Receives New York Excellence Award
ICMediaDirect Receives New York Excellence Award

Public Relations and Reputation Management agency ICMediaDirect, based in New York City and Washington DC, provides specialized insight on the importance of online reputations for individuals and businesses. For more than 20 years, the reputation experts have provided brand repair services which improve the online status of elite individuals and Fortune 500 companies. This year, ICMediaDirect was given the New York Excellence Award from the Small Business Institute for Excellence in Commerce (SBIEC) for the third year in a row, after once again demonstrating strong business ethics and corporate values. See your Online Reputation Report today by visiting http://www.icmediadirect.com.

Read more: http://markets.ask.com/ask/news/read/32392305

ICMediaDirect Leading Brands To Better Image, Coherent Narrative

ICMediaDirect Leading Brands To Better Image, Coherent Narrative
ICMediaDirect Leading Brands To Better Image, Coherent Narrative

ICMediaDirect’s reputation experts recommend that entities monitor online activities consistently so that a reputation management plan can be put into place as quickly as possible. Keeping a close eye on brand mentions and online reviews means brands, individuals, and agencies can be as proactive as possible in their approach to online reputation management. Employing a variety of monitoring tools will make the task easier and increase its effectiveness. Google Alerts allows brands and individuals to receive email updates on any new Google results featuring mentions of them. For monitoring activities connected to a brand on social media, companies should use the Social Mention tool to monitor use of selected keywords.

Read more: http://www.marketwatch.com/story/ic-media-direct—-reputation-management—-icmediadirect-experts-unveil-key-aspects-of-online-reputation-2016-08-01

ICMediaDirect Discusses Proper Time To Handle Reviews Offline

ICMediaDirect Discusses Proper Time To Handle Reviews Offline
ICMediaDirect Discusses Proper Time To Handle Reviews Offline

In regards to difficult situations when there may be significant interaction online, ICMediaDirect recommends addressing the complaint offline if possible by asking for the customer’s details or requesting to contact them personally. Professionals at the firm have said that this can minimize the impact of further mistakes and the weight on the business manager handling the complaints.

Read more: http://www.marketwatch.com/story/ic-media-direct—-reputation-management—-icmediadirect-on-significance-of-online-reputation-in-21st-century-2016-06-01