When it comes to challenging circumstances where there is a lot of interaction online, ICMediaDirect suggests handling the complaint off the internet whenever possible by asking for the client’s specifics or by appealing to contact them privately. Experts at the firm have noted that this can cut the effect of any extra errors and the anxiety on the business manager handling complaints.
ICMediaDirect consultants advise businesses to be discerning when it comes to connecting with their target consumers with a mushrooming array of social media channels to choose from. Youths are moving from sites like Facebook, for example, to find newer options like Snapchat and Instagram. With live-streaming apps set to win in 2016, digital natives are moving to Periscope in striking numbers. With twenty years of know-how delivering businesses with the tools to attain success, ICMediaDirect has internal staff proficient in the latest technological and media trends to provide forward-thinking strategies for brands to utilize in the most effective manner.
With their proven history that now covers two decades, ICMediaDirect continues to grow its standing as industry leader in PR and reputation management by devoting its resources to the latest trends in technology and social media that affect the perceptions of brands and celebrities. As companies face unmatched competition in protecting their online images, ICMediaDirect works for a positive message projected online and on social media platforms. Access your personal or your brand’s Online Reputation Report, via ICMediaDirect homepage at http://www.icmediadirect.com.
A groundbreaker regarding reputation management and public relations, ICMediaDirect is innovating the way brands, industries, and individuals boost their online reputations. The award-winning firm is a catalyst in search engine optimization (SEO), growing online client results by seeding positive and pre-approved messaging through top-tier world news outlets. This distinguished ICMediaDirect as a pioneer in utilizing editorial and social interactions for search engine return. To access a personal or your company’s Online Reputation Report, see the ICMediaDirect website, http://www.icmediadirect.com
ICMediaDirect is a native within today’s electronic ecosystem and acts as a creative content marketer in addition to a technical conduit. As participants in this year’s inaugural Content Rising Summit, hosted by Skyword in Boston, ICMediaDirect underscored its commitment to the art and science of brand storytelling by revealing a new method for conveying powerful concepts through creative marketing. As a company spokesperson says, “Our clients have been able to reach a broader base with an uplifting message, simply through the quality of the content they project.” This content-focused, user-driven strategy is one with the reader in mind, a solution that invites the viewer into a community rather than asking them to simply click over. With the American Marketing Association declaring “focus on user experience” as one of the six SEO rules for 2016, it stands to reason that ICMediaDirect is, once again, ahead of the curve.
ICMediaDirect, based in New York and Washington, D.C., is a public relations and online reputation management agency responsible for transforming the way high-profile individuals and companies manage brand information. The award-winning firm recently revealed the key pillars they use to manage online reputation, as many organizations are struggling to develop viable, responsive digital media campaigns. The company’s strategic operations work not only to suppress unfavorable publicity in search engine results, but to provide hope to hundreds of companies and individuals wishing to project a positive message online. View your own Online Reputation Report now, by visiting http://www.icmediadirect.com.
Read more: http://www.digitaljournal.com/pr/3023810
ICMediaDirect is a PR and online reputation management firm that is transforming the way highly visible individuals and companies manage sensitive brand information. The award-winning firm recently revealed the key pillars of managing online reputation as so many organizations struggle to formulate viable, responsive digital media efforts. The company’s strategic campaigns are effective in suppressing unfavorable publicity in search engine results, and have given hope to hundreds of individuals and companies who wish to display a positive message online. See your Online Reputation Report today by visiting http://www.icmediadirect.com.
ICMediaDirect notes that this year’s edition of Affiliate Summit will feature keynotes from the most influential and thought-provoking public figures in the realm of digital platforms and marketing. Speaker Scott Stratten, a social media and relationship marketing influencer, President of Un-Marketing and the author of four best-selling business books, is one of “America’s 10 Marketing Gurus”, notes Business Review USA. The final and concluding day of Affiliate Summit East 2016 will welcome an SEO keynote panel, featuring Bruce Clay (President of Bruce Clay, Inc.), Duane Forrester (VP at Bruce Clay, Inc.), along with Stephan Spencer (Co-Author of The Art of SEO).
Global public relations and reputation management agency, ICMediaDirect reveals that negative reviews can have a serious financial effect on a business, as noted by data suggesting that 86 percent of potential customers will think twice about purchasing merchandise from a company with disapproving feedback. Another survey went further, stating that 9 out of 10 people say they take online reviews ‘very seriously,’ the firm has responded by delivering advice on how companies can bounce back after receiving negative feedback. View your own Online Reputation Report now by visiting http://www.icmediadirect.com.
Read more: https://finance.yahoo.com/news/ic-media-direct-reputation-management-033305089.html
In regards to difficult situations where there is significant interaction online, ICMediaDirect recommends addressing the complaint offline whenever possible by asking for the customer’s details or requesting to contact them personally. Professionals at the firm have noted that this can minimize the impact of any further mistakes and the pressure on the business manager handling the complaints.