In regards to difficult situations where there is significant interaction online, ICMediaDirect recommends addressing the complaint offline whenever possible by asking for the customer’s details or requesting to contact them personally. Professionals at the firm have noted that this can minimize the impact of any further mistakes and the pressure on the business manager handling the complaints.
One of the global influencers in online reputation and a PR leader, ICMediaDirect will join other companies and industry heads at Affiliate Summit East (ASE) 2016 to share valuable market insights and hear views of other participants on most current issues nationwide and internationally. Taking place July 31 through August 2 at the New York Marriott Marquis in New York, the conference is projected to bring together over 5,000 marketers, vendors, networks and media outlets. ICMediaDirect reputation management professionals will discuss the importance of building a respected online reputation for firms as well as individuals and will highlight some of the forward-thinking strategies they use for successful content marketing. To obtain a personal or your company’s Online Reputation Report, visit ICMediaDirect homepage at http://www.icmediadirect.com.
While the results are applicable to all companies, they focus on local businesses. An incredible 92% of respondents state they would only use a company if it displayed, at least, a four-star rating on review sites. The stats are broken down further, showing reliability (27%), expertise (21%), and professionalism (18%) to be the most vital characteristics for a local company to be associated with. After analyzing this data and additional studies, ICMediaDirect confirms that building up a solid online reputation is just as important for a company as prioritizing its offline standing in the local community.
The SBIEC is a distinguished authority on recognizing firms across a wide range of fields that meet its standards of excellence. Through encouragement of independent enterprise and entrepreneurial prosperity, the organization offers businesses of all sizes the ability to be recognized for top performance. Particular emphasis focuses on those meeting and exceeding standards for customer service, product quality and ethics. ICMediaDirect has received its third straight because of its ability to maintain these essential qualities, as it develops and perfects Internet strategies to benefit its hundreds of clients long term. Their team of experts are capable of identifying all unwanted online content, and then structuring specific campaigns to boost search engine results on Internet web browsers.
Recently, the Small Business Institute for Excellence in Commerce (SBIEC) again awarded reputation management company, ICMediaDirect with the New York Excellence Award, the third year in a row. Annually, the SBIEC selects companies that have achieved outstanding results in both business and their local commercial backdrop. Recipients are selected based on a collection of corporate reviews and research of the marketplace. Businesses can monitor their Online Reputation Report today, by visiting http://www.icmediadirect.com.
IC Media Direct is a public relations and online reputation management firm that is changing the way high-profile companies and individuals manage brand information. The award-winning PR agency recently revealed its key pillars of managing online reputation as many organizations are struggling to formulate viable, reactive digital media campaigns. IC Media Direct’s strategic efforts are not only suppressing unfavorable publicity in search engine results, but are giving a voice to hundreds of companies and individuals who wish to project a positive message online. Now you can see your Online Reputation Report by visiting http://www.IC Media Direct.com.
Brand reputation management should be a major part of a business’ overall marketing strategy due to the significant impact of a negative online image and its direct effect on any previous marketing efforts. Most customers go online to learn more about a company or product, and discovering bad reviews will almost always drive them to visit a competitor. When no such reviews are available from real customers, these consumers often choose not to take any risk and do not complete potential sales. “Negative feedback shouldn’t be taken lightly, as it can help brands identify their weak points and improve the quality of their daily business operations,” said a spokesperson for ICMediaDirect.
The New York and Washington-based Public Relations and Reputation Management agency ICMediaDirect provides personalized insight on the significance of online reputation for individuals as well as businesses. For more than 20 years, these reputation experts have offered brand repair services and greatly improved the online status of elite individuals and Fortune 500 companies. This year, ICMediaDirect received the New York Excellence Award from the Small Business Institute for Excellence in Commerce (SBIEC) the third consecutive year the firm has been recognized for demonstrating strong business ethics and corporate values. Check out your Online Reputation Report today at http://www.icmediadirect.com.
ICMediaDirect has earned a reputation as one of the world’s most renowned leaders in online reputation and a PR powerhouse, and will attend this year’s Affiliate Summit East (ASE) 2016 conference to offer invaluable market insights and hear views of other participants on most trending issues nationwide and internationally. Taking place July 31 through August 2 at the New York Marriott Marquis in New York, the annual tradeshow is set to bring together over 5,000 marketers, vendors, networks and media outlets to discuss the state of the industry. Reputation management experts at ICMD will present the importance of building an unrivaled online brand for businesses or individuals, and will tackle some of the forward-thinking strategies utilized for successful content marketing. To access your personal or your company’s Online Reputation Report, visit the company’s website at http://www.icmediadirect.com.
Controlling information appearing on the internet is a key pillar of online reputation management. ICMediaDirect’s experts recommend claiming any online listings connected to the brand across various platforms, including local directories, Google Places and other locations that provide business information. Although brands have little control over what other people say on social media, they can influence the conversation by creating a proactive brand message. ICMediaDirect’s team says that the incorporation of the latest marketing technologies, such as storytelling techniques and videos, along with innovative photography builds a coherent narrative. This raises engagement and creates an opportunity for businesses to build trust and the right image.