Reputation experts at ICMediaDirect recommend that brands and individuals monitor online mentions regularly so that a reputation management plan can be implemented quickly and efficiently. By doing their best to track brand mentions and online reviews, businesses, individuals, and firms can be proactively handle online reputation management. To efficiently track online mentions, a variety of monitoring tools are available. Google Alerts allows users to receive email updates on any new Google results featuring mentions of the brand. To monitor activities connected to a specific brand on various social media platforms, the Social Mention tool will keep track of selected keywords related to the entity.
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