ICMediaDirect Note Ways To Minimize Impact Of Negative Reviews

ICMediaDirect Note Ways To Minimize Impact Of Negative Reviews
ICMediaDirect Note Ways To Minimize Impact Of Negative Reviews

In regards to difficult situations where there is significant interaction online, ICMediaDirect recommends addressing the complaint offline whenever possible by asking for the customer’s details or requesting to contact them personally. Professionals at the firm have noted that this can minimize the impact of any further mistakes and the pressure on the business manager handling the complaints.

Read more: http://www.marketwatch.com/story/ic-media-direct—-reputation-management—-icmediadirect-on-significance-of-online-reputation-in-21st-century-2016-06-01

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